Booking Conditions and Responsibility.

Please ensure you understand the following conditions before you book your holiday. Reservations are accepted on the basis that you abide by the following conditions.
All tours in this brochure and others that we may create, are operated by Travel Projects Pty Ltd. Suite 206, 365 Little Collins Street, Melbourne VIC 3000. Travel Projects refers only to the tour operating company specified on this page, as does “we”, “us” and “ours”.
Bookings are taken on the basis that you accept these conditions.

Deposit
A non-refundable deposit of $300 per person is required within 7 days of confirmation plus any other deposits requested for cruise tours (eg. Galapagos, Mare Australis etc..) and other special programs like Explora and Terrantai.

Final Payment
Full payment is required 60 days prior to departure from Australia. If reservation is made is made within 30 days prior to departure, full payment is required at time of booking.

Cancellation Fees
All cancellations must be received in writing. The following fees apply per person:
a. More than 60 days notice - Loss of deposit.
b. 30 to 60 days - 50 %
c. Less than 30 day - No refund.
Above-mentioned cancellation fees will be strictly adhered to and for this reason we strongly recommend you to take out travel insurance at the time of reservation. Please advise if you want us to send you an application form for insurance.
There is no refund of pre-paid packages on special events

Amendments
Should you wish to amend your reservation; an amendment fee of $55 will be charged per amendment.

Prices
Prices shown in this manual have been calculated on tariffs applicable at the time of print and are subject to change without notice. If between the dates you make your booking and the date of outbound travel from Australia, these air fares and services change; you may be required to pay additional charges. Acceptance of this arrangement is a condition of booking.

Late Booking Fee
Bookings made within 15 days of commencement of travel will incur a late booking administration fee of $50 plus courier costs if necessary.

Travel Insurance
We strongly recommend Travel Insurance, particularly when touring in Latin America as medical costs and repatriation are very high in that area.

Refunds
Please note that there will be no refund of unused ground content for any reason. Alterations, made by the client, whilst travelling, will be entirely at their own expense.

Not included in tour cost
Visae, insurance, excess baggage, meals not mentioned, vaccinations, airport departure taxes, beverages, tips, shipboard gratuities, items of personal nature like: Laundry, telephone calls etc., cost of passport, personal services to hotel rooms.

Validity
We have taken considerable care to make sure all information, tours, itineraries, cruises, are correct at time of printing. Circumstances beyond the control of Travel Projects, may necessitate change in tours/itineraries/cruises etc. up to the date of departure and including after departure date.
Travel Projects can not be held responsible for any changes that may occur and reserves the right to adjust, the price of any travel arrangements, at any time due to airfare and tour increase, devaluation, fuel surcharges, exchange rates, number of passengers travelling at the same time.
Before booking, you must check with Travel Projects if there are any alterations to this manual.

Changes to itinerary and Hotels
The operator reserves the right to change the itinerary and substitute hotels should circumstances so dictate.

Limitations and Liability
Travel Projects Pty Ltd. wishes to advise that under the Trade Practises
Act and other legislation consumers have a right to compensation if services are not provided with due care and skill or if services are not reasonably fit for a particular purpose made known by the consumer. This right cannot be excluded. However we advise you that services we render under this Agreement are the booking and packaging of services/tours provided by others such as hotels, transportation companies and tour operators.
Travel Projects, its employees and agents will not be responsible and exclude liability for loss or damage to you outside their control including but not limited to any act or omission, cancellation, delay, diversion, injury, loss or damage occasioned to you or your property by air carriers, accommodation providers or any other providers of services to you.

Responsibility
Travel Projects Pty Ltd. Suite 206, 365 Little Collins Street, Melbourne VIC 3000 (Herewith called the company), incorporated in Victoria. Travel Agents Licensing Authority License No 32 308, acts only as agent for the passenger(s) in regard to travel.
Whether by railroad. Motor coach, boat or aeroplane and assumes no liability for injury, damage, loss, accident, delay or irregularity that may be occasioned by reason or defect. Travel Projects Pty Ltd accepts NO RESPONSIBILITY for loss or additional expenses due to delay or changes in schedules or other causes.

Travel Projects Pty Ltd.
Suite 206, 365 Little Collins Street
Mebourne  3000
VICTORIA - AUSTRALIA

Tel:+61 3 9670 7304
Fax:+61 3 9670 7438
e-mail: enquiry@travelprojects.com.au

Trade reservations only:
Travel agents in South Australia, Western Australia, Queensland, Tasmania, New South Wales and Country Victoria.
Call: 1300 662 533 

Important Notice:
All information in this website was correct at the time of publication. Every effort has been made to ensure that details are correct and accurate.
Travel Projects reserves the right to change prices and information at any time without notice and without incurring liabilities. Make sure you have carefully read the booking conditions and ask your travel agent to check for any changes in the tour packages BEFORE YOU BOOK.